Values

Efficiency, dedication and professionalism are the key words that form the foundation of IMI's work and, more importantly, our interaction with customers, partners and colleagues. Based on these principles, we foster strong relationships with our suppliers, forming internal logistics systems that will provide our customers with efficient solutions to complex procurement challenges. Above all else, IMI is dedicated to providing the highest level of service to you.

Efficiency means that we:

  • Look for efficient solutions in all situations.
  • Make it easy to do business with us.
  • Communicate clearly.
  • Remain flexible and adapt quickly to all situations.

Dedication means that we:

  • Stay committed until the customer is satisfied.
  • Dedicate ourselves to the development of systems for the customer’s benefit.
  • Employ a team that is enthusiastic and genuinely caring about our customers.
  • Employ a team that is supportive and encouraging of each other.
  • Employ a team that continuously seeks improvement.

Professionalism means that we:

  • Focus on bringing the greatest benefits to our customers.
  • Build long-term, mutually beneficial relationships with our customers.
  • Maintain a clear understanding of each customer's business.
  • Employ a team in which everyone contributes to our company goals.
  • Employ a team that treats all customers with the highest level of respect.